Chatbase Review 2024 → Powerful Tool To Build Chatbot
Table of contents
- About Chatbase Custom ChatGPT
- Overview Of Chatbase.co
- Chatbase Reviews
- Chatbase Features Review
- How Does Chatbase Work
- Chatbase Pricing Plans
- Chatbase Vs CustomGPT
- Chatbase Pros & Cons
- Who Is Chatbase For?
- Chatbase Reviews: What Do Customers Think?
- Is Chatbase Worth It?
- Chatbase Refund Policy
- How To Contact Chatbase
- Where to buy Chatbase?
- Does Chatbase use ChatGPT?
- Is Chatbase any good?
- Conclusion of Chatbase Reviews
About Chatbase Custom ChatGPT
Have you ever heard about Chatbase? Or have you just been looking to give it a try? But before making such an impactful decision, you should know more about Chatbase in this review. Ready?
Wait, what is Chatbase? Simply put, Chatbase is a platform to build interactive and informative chatbots. It provides custom ChatGPT with a variety of features and a visual interface for your website.
Indeed, ChatGPTs is beneficial to support customer support and sales. It’s like having a conversation with a friend who knows exactly what you need. So, no need to stress to engage with customers.
Besides that, Chatbase has been a familiar name in the chatbot field. It’s because of the fantastic features, value for money, and ease of use. This platform also made its mark on social media, with 9K+ followers on LinkedIn and 226 followers on Instagram.
So, in this Chatbase review, we will talk more about how it works, the features, how much it costs, and whether it is trustworthy enough to try.
Let’s get started!
Overview Of Chatbase.co
Now, let’s first talk about the man behind Chatbase. Based on Crunchbase, Yasser Elsaid was the brainchild and founder of this excellent platform.
Yesser has incredible experience in the tech world. He has even interned at high-end companies like Meta (formerly Facebook) and Tesla.
Further, Yasser decided to build Chatbase in February 2023, as we know it today. With years of expertise and experience in the tech field, he launched this platform as the easiest way to create a custom AI chatbot.
Guess what? In less than a year, the company has seen significant traffic growth. According to an interview published on indiehackers.com, Chatbase already brings in $64,000 in monthly recurring revenue. Thumbs up!
Chatbase Reviews
We totally agree that Chatbase is a game-changer for your website. They use OpenAI’s ChatGPT, which provides interactive support. So, it can improve customer engagement and (of course) provide 24/7 customer service.
Further, Chatbase can be used for a variety of purposes, including lead generation, customer support, multi-platform chatbots, and AI personas to engage your customers.
Besides that, this efficient AI tool can be embedded on your websites and integrated with messaging apps, including WhatsApp and Facebook Messenger.
Further, it doesn’t need any coding required to create chatbots. So, let’s see the benefits of using Chatbase chatbots below:
Chatbase Benefits
- Improved customer service
- Reduced customer support costs
- Increased sales
- Increased engagement
- Improved employee productivity
So, what are the features of Chatbase? Scroll down to find out!
Chatbase Features Review
No need for years. Chatbase has gained popularity. This tool is brimming with excellent features that make it stand out among other tools. So, it is no surprise that most users are trusted on Chatbase to create their own chatbot.
With that said, let’s dive further into the awesome features of chatbot:
- Powerful AI Models
Chatbase offers two AI model options to generate the chatbot. It includes GPT-3.5-turbo and GPT-4. It works optimally and gives satisfying answers.
- Train chatbot
Here’s where things get interesting. Chatbase allows you to train your chatbot with your specific data from multiple websites. Yes, you heard it right. So you can train and enhance your chatbot for better answers.
- Advanced analytics
Moreover, this tool provides accurate analyses that will help you track your chatbot’s performance. Thus, you can create a personalized chatbot experience in a snap for your visitors.
- Support Multiple Languages
Guess what? Chatbase also can support multiple languages, 95 to be exact. It means the chatbot can give answers to almost anyone so that you can reach your customers in their native languages with a breeze. It’s super smart, though.
Further, Chatbase will store your data with strong encryption and access control. So no need to worry about the safety of your data privacy.
If you are interested in building your own chatbot, let’s make it a reality with Chatbase. Tap the following link to start your free trial!
How Does Chatbase Work
Then, how does Chatbase chatbots work? Here’s the explanation:
- Import your data
In short, Chatbase allows you to train your chatbot on your own data set. You can upload your files or add a website. They will use all your data to train your chatbot to give responses.
- Customize behavior & appearance
Afterward, you can make your chatbot appearance as attractive as possible. Use custom colors and logos that match your brand’s personality.
- Embed on your website
Once your chatbot is trained, it can stick on your websites or mobile app with a simple code or through smart integrations and APIs. It will generate responses to new requests and questions.
- Integrate with your tools
Connect your chatbot to your favorite tools like Zapier, Slack, Messenger, Website, etc.
Chatbase Pricing Plans
Chatbase has 4 pricing plans, including a free plan. Yes, you’re right. They offer a free plan just by signing up. For detailed information, look at the following table:
Monthly and Yearly Package:
| Free ($10) |
Hobby (19/month & $190/year) |
|
|
| Standard ($99/month & $990/year) |
Unlimited ($399/month & $3.990/year) |
|
|
Additionally, you can get add-ons starting at $7/month, including:
- Extra message credits: $7 per 1000 msg credits/month
- Extra chatbots: $7 per 1 chatbots/month
- Remove ‘Powered By Chatbase’: $39/month
- Custom Domains: $59/month
Chatbase Vs CustomGPT
As we scoured Google, we found that CustomGPT’s performance became the top Chatbase alternative. Is that so? So, what is the difference between Chatbase and CustomGPT? Let’s see the following comparison:
Chatbase
- Pricing: Starting $19/month
- Free Trial: Yes
- Ease of Setup: Widget-based Setup
- Multi-language Support: 95 languages
- Performance: Quick Response Time with Accuracy Considerations
- Model Switching: Yes
- Capture Leads: Yes
CustomGPT
- Pricing: Starting $44/month
- Free Trial: No
- Ease of Setup: User-friendly Integration
- Multi-language Support: 92+ languages
- Performance: Quick & Accurate Response
- Model Switching: No
- Capture Leads: No
Chatbase Pros & Cons
Here are the Chatbase pros and cons you need to know:
Pros
- User-friendly interface
- Easy to setup
- Offers a wide range of excellent features to create chatbots in a simple way
- It gives accurate answers with multiple language support
- Automates customer service responses
- API integration
- OpenAI Integration
- No need for coding skill
- 7-day free trial
Cons
- Limitation in customization
- Some customers are complaining about the lack of customer support
Who Is Chatbase For?
Chatbase is the best AI chatbot builder for businesses and website owners to improve customer engagement more effectively. This tool allows you to create a smart virtual chatbot trained on your specific data. So you can reach your customers in a comprehensive and informative way.
In addition, its user-friendly interface makes Chatbase suitable for beginners building chatbots. You don’t even need any coding skills to create the chatbot.
They also offer a 7-day free trial for 1 chatbot with 20 message credits/month, 400,000 characters/chatbot, and other features. Isn’t this what you’re looking for?
Chatbase Reviews: What Do Customers Think?
Based on current user reviews, Chatbase is considered a powerful tool for improving chatbot interactions. Most users rave about the great features and ease of use. To find out more, look at the following reviews.
The company has an impressive rating from several websites like Capterra and ai-alternative, as follows:
- Capterra: 4.3/5 stars from 70 reviews
- Ai-alternative: 4.0/5 stars from 8 reviews
Let us begin with the first review. One user commented:
Its affordable pricing and outstanding customer support make Chatbase an indispensable tool for businesses of all sizes, providing real value and efficiency in communication – a fast way to get your business supercharged with Artificial Intelligence.
That’s right. Chatbase offers competitive pricing, including a free trial. They also provide the best features with ease of use.
Another user said:
I love this product. It does exactly what it says it’s going to do. The feature updates look amazing. The customer service really needs to improve, though.
Likewise, the customer agrees that this custom chatbox is easy to implement and use. But, indeed, they need to upgrade their customer service.
That’s what people say about Chatbase. Many gave positive feedback on features, ease of use, and value for money. However, some complained about the customer service and limitations in customization options.
Is Chatbase Worth It?
If you have a lot of thought about Chatbase chatbot, just give it a try. This powerful AI tool is definitely worth the money to create interactive support representatives. In addition, it is easy to set up with no coding skills.
Of course, this tool has many benefits to building your chatbot. In addition to enhancing customer engagement, it can also reduce your customer service costs.
Chatbase also supports multiple languages, which makes it easier for visitors to find information on your website. If you are still unsure, try a free trial within 7 days and see how Chatbase changes your business.
Chatbase Refund Policy
Unfortunately, all paid subscription fees are non-refundable. If you have any trouble, feel free to reach out the customer service team. They will help you with all your problems, so you won’t be at a loss for the services you purchase.
But, where should you contact the customer service team? Scroll down! We provide customer service contacts that you can reach.
How To Contact Chatbase
Getting yourself a bit lost? Take it easy. You can contact the company’s customer support team by the following:
- Email: [email protected]
- Or simply find the widget button on the bottom right of the website and click it
You can also get in touch with them through social media at:
- Instagram: @chatbase_co
- LinkedIn: @chatbase_co
Where to buy Chatbase?
To begin building a custom GPTChat with Chatbase, visit its official website. The website is user-friendly for beginners, which helps you to explore every detail you need.
Chatbase Frequently Asked Questions (FAQ)
When looking for Chatbase reviews, customers typically ask the following questions. We provide the answers to help you in making a smart purchase decision.
Does Chatbase use ChatGPT?
Of course, yes! This platform uses OpenAI’s ChatGPT to create a custom chatbot for your business with no code.
Is Chatbase any good?
Needless to say, Chatbase is a powerful tool for building custom AI-powered chatbots. They offer affordable pricing and fantastic features with a quick process.
Conclusion of Chatbase Reviews & Ratings
Indeed, chatbots have been around for decades. Most people tend to use it to elevate customer engagement on their website. If you want to try the custom chatbot on your business, look no further than Chatbase.
Besides, Chatbase is the easiest way to build your chatbots and train on your data. It works great and gives satisfying answers to customers about your products and services. So, let’s build a custom chatbot simply with login, or try it for free!
Disclaimer
We're reader-supported. Oh, and FYI When you buy through links on our site, we may earn an affiliate commission from the links on this page.
Related Brands
